MASTAR Telemessaging provides paper to paperless telephone answering service (TAS) systems using various DID, VoIP hardware and our software applications to customize your TAS or Call Center.

We specialize helping startups, giving them the minimum requirements inorder to start this kind of business, to handling larger services and multiple operator work stations. Read this customer recent comment.

Caller-Identification is, has always been the bottleneck, when it comes to deciding how to physically identify your TAS clients incoming calls, those forwarded to your service. What concept you choose all depends..

Over the years MASTAR has gained valuable amount of experiences supporting DID (direct inward dial), VoIP (voice over Internet provider), ISDN (integrated services digital network) as well as interfacing with several other equipment manuafactures telephone systems.

We offer solutions for telephone answering service systems.. that are simpler and less expensive, does everything you need to be in the answering service or as an office receptionist.

The Star Family
Paperless System	VoIP PBX System
DID Identification System	coming Web TAS System
coming email/ fax Server

VoIP hosted vs unhosted solutions..

We support whichever direction you choose.. MASTAR telemessaging can handle all your clients telephone messaging and message delivery needs. With that said, basically, there are hosted and unhosted VoIP solutions.

The above idStar link only disccusses what's called unhosted, whereas you own your complete VoIP PBX hardware located at your location. MASTAR wants this to be of the kiss nature for you, so will refer you to the right person, is in the TAS business, knows your needs, is experienced. You only pay a provider for VoIP monthly services.

Another option not discussed is called hosted PBX Services. Generally there's little or no hardware cost. Your PBX is remote and there's different pay plans. I have one such quoted example link here, modified removing vendors name for your explanation purposes.

If your try searching keyword 'hosted PBX' you'll be amazed of all vendors choices, plans and packages available today. Then add our kisStar -- a stand alone telephone answering service messaging application and whalla.. your a Virtual Live Operator Answering Service.

Some addition resources and ideas for you, we do not get referral fees. These are just some interesting links from my experiences and being...    VoIPReview.org,      VoIP-News.com,      say No to hosted,     Fonality.com

Call or email us. Kindly leave us your Phone#, Email and the Best time to get back to you. Thanks

These applications are driven by the FileMaker Pro Version 9 platform engine. FileMaker.com

Note:
We do not support or tested FileMaker in Mac OS
This engine, FileMaker does not work in Windows 98
As of  May 1, 2008, a demo did not work in NT 2000 Server
WebStar application is developed using Alpha Five.com  FYI

Windows XP Professional, Home Edition *
We developed using XP Pro

• Service Pack 2
• Pentium III 500MHz or higher
• 256MB of RAM
• CD-ROM drive
• SVGA (800 x 600) or higher resolution video adapter and display

Windows Vista Ultimate, Business, Home *

• Service Pack 2
• 800 MHz 32-bit (x86) or higher
• 512 MB of RAM
• SVGA (800x600) or higher resolution video adapter and display
• CD-ROM drive

Windows Clients *

• Citrix ICA Client version 9.200
• Microsoft Remote Desktop Connection Servers
• Citrix Presentation Server 4.0 for Windows Server 2003
• Windows Server 2003 Service Pack 1

* Version stated is the minimum requirement. The software may also work with later versions certified by FileMaker, Inc.

We, MASTAR suggest a dual Video Drivers Card and using Wide Screen Monitors, 2 monitors is real cool !! The bigger the better.