Answering Service Software | TAS and Dispatch Systems | VoIP PBX | DID Hardware | 24/7
Features
The idStar    VoIP PBX

Enterprise will work just fine for your service..
the Call Center
version is overkill
Paging
Yes
Yes
Yes
Unlimited Auto Attendants
Yes
Yes
Yes
Unlimited Voicemail Boxes
Yes
Yes
Yes
Cell Phone
Yes
Yes
Yes
Unlimited Extensions
Yes
Yes
Yes
Integrated Remote Phones
Yes
Yes
Yes
Advanced User Interface
Yes
Yes
Yes
Extension Groups
Yes
Yes
Yes
Auto Provisioning
Yes
Yes
Yes
Extension Range Flexibility
Yes
Yes
Yes
Caller ID Customization
Yes
Yes
Yes
DID's
Yes
Yes
Yes
Find Me Follow Me
Yes
Yes
Yes
Music on hold
Yes
Yes
Yes
Time of Day Routing
Yes
Yes
Yes
Extension Call Recording
Yes
Yes
Yes
On the Fly Recording
x
x
x
Call Return
Yes
Yes
Yes
Voicemail Callback
Yes
Yes
Yes
Voicemail to Email
Yes
Yes
Yes
SMS Voicemail notification
Yes
Yes
Yes
Voicemail Web Access
Yes
Yes
Yes
Voicemail Bypass
Yes
Yes
Yes
Intuitive VoIP Ready
Yes
Yes
Yes
Voicemail Blast Groups
Yes
Yes
Yes
VoIP Ready
Yes
Yes
Yes
Inbound Call Description
Yes
Yes
Yes
VoIP Compression
x
x
x
Outlook Integration
x
x
x
Announcement Interface
Yes
Yes
Yes
Call Out
Yes
Yes
Yes
Call Pickup
Yes
Yes
Yes
System Diagnostics
Yes
Yes
Yes
Multivendor Phone Options
Yes
Yes
Yes
Analog Phone Support
Yes
Yes
Yes
BYO Phones
Yes
Yes
Yes
Call Parking
Yes
Yes
Yes
Call Barge
Yes
Yes
Yes
Dial by Name Directory
Yes
Yes
Yes
Powerful Reporting
Yes
Yes
Yes
CRM Integration
x
x
x
Remote Linked Servers
x
Yes
Yes
Operator Console
x
x
x
Custom Routing Rules
x
Yes
Yes
Conference Rooms
x
Yes
x
Outbound Dial Map
x
Yes
Yes
Speed Dial Numbers
x
Yes
Yes
Channel Bank Support
x
Yes
Yes
Multiple Music on Hold
x
Yes
Yes
Analog and Digital T1 Ready
x
Yes
Yes
PSTN or Digital Failover
x
Yes
Yes
DNIS Routing
x
x
Yes
*
Advanced Routing (IVR)
x
x
Yes
*
Fast Pass
x
x
Yes
Caller Position Notification
x
x
Yes
*
Inbound Call Whisper
x
x
Yes
Auto call forwarding
x
x
Yes
*
Unified Messaging
x
x
Yes
Call Screening
x
x
Yes
ANI Routing
x
x
Yes
DNIS Routing
x
x
Yes
*
Enhanced Mobility
x
x
Yes
*
Overhead Paging
x
x
Yes
Custom VoIP Provider
x
x
Yes
*
Professional Development
x
x
Yes
*
Fax Support
x
x
x
Fax to Email
x
x
x
Web Fax Viewing
x
x
x
*
ACD Features
x
x
Yes
Click to Dial
x
x
x
Indicates Included Feature
x
x
Yes

Requires Additional Purchases

* DNIS is the called number, the forward-to number. Most these are pertaining to handling incoming calls specialties