Answering your client accounts, incoming calls properly using their own answer phrase is the most difficult part to obtain. This is 1/3rd of the process discussing building a TAS system

  The remainder 2/3rds of a telephone answering system is managing your accounts, clients, messages, information, the various delivery modes--by faxing, email, paging messages, text to cell to name a few daily processes!

  One direction most commonly used by most answering services is DID lines and some DID hardware or some phone system with DID options. This software interfaces several pieces of equipment, and identifies your incoming calls reading serial port data real time data flow. We display your caller-ID window..
PollStar, by itself, we call this a papered system

  For a complete paperless system.. or the next step. Add some message management and delivery of messages system, such is KisStar, we developed for answering services.

  KisStar works by itself. As long as you can answer your voice calls, identify incoming client calls properly. Your operator only enter 4 digit account#   ..into the KisStar main menu. This now, becomes a paper-less system.

  What's
   It's another direction for identifing calls that some answering services are using today. The technology is VoIP--voice over internet protocol -- mostly known for making Internet calls. However, VoIP could be more depending on which Internet provider, cost for DID's, identifiing client calls and if they can supply the right configuration for your answering service.

  Naming this solution idStar

SPECS