Are you thinking about starting a Telephone Answering Service?

Talk to us first..

These are older webpages.. you might find some of this interesting.

Its just hanging around on this site FOR YOUR INFORMATION ONLY. We are up for further discussions.

We just want you to know where our experience and history in the business is coming from.

Jan 2008

NOTE: We no longer, at least for now offer or recommend BRI or single line ISDN even though it works great if YOUR town worked.

In general, not all telephone companies know what is what, how or are interested in supporting BRI. We tried to no avail, some towns could, or said they can, at the end, we needed to refunded software systems.. and a knew nothing!

It's been a time consuming pain in the rear!

Now, PRI is a different thing.. Those corpoarate more expensive system use PRI.

We want the opportunity to discuss this with you and explain in more detail or options.

Again... its always about the 'FORWARDED Phone#'

Some ISDN Basics

ISDN, it's nice, has some great advantages but... BEWARE from our many many years of offering ISDN. Your phone company is your worst nightmare getting the ISDN line correctly provision. There's about a 50/50 chance that ISDN will work for you. Often your phone company business office is from another state, they will tell you one thing or yes that you can get ISDN.. and then after months of waiting and your ISDN line is finally installed, then we experience that the ISDN phones partially works. Problems like line 1 is not on the same line as the second phone or our software identifying calls fails with improper data identifying called number or the call appearances are not correct amongst other problems. Not all teleco's are the same!. So what are you to do? Now that we've wasted yours and ours valuable time, ask for refunds, start over, return your ISDN telephones to your supplier? Most answering services use DID numbers, alittle more expensive and is of the normal way doing things. WE ARE NOW SUGGESTING LOOKING AT VOIP providers..

Who knows what? You don't until you go there! We know one of our fine ISDN -TAS software competitors that offer BRI -ISDN only works the southern states because they have telephone personal contacts who know if the ISDN BRI will work or not in that area, how to get the line configured correctly, not wasting their clients time, and thus have a better success rate from the beginning